Upon delivery of products ordered from BetaParts.com, the customer agrees to thoroughly and carefully inspect all products and shipping papers. The customer has up to twenty-nine (29) days, from the invoice date, to returned ordered products if needed.
Return Process
Contact BetaParts.com (269) 201-7268
Carefully pack the products being retuned.
Include a copy of the invoice and an explanation of why the item(s) ordered are being returned.
Ship to: MX Parts Now / BetaParts.com, 3901 North M-140, P.O. Box 98, Watervliet, MI 49098
The customer is responsible for the return shipping costs.
We recommend keeping a copy of the tracking number, to locate the product if needed.
Product Returns
Products must be in new, un-used, un-installed, re-saleable condition.
Any package sent COD will not be accepted.
Once we receive and approve your return, the appropriate refund will be applied to the original payment method.
Shipping charges are non-refundable.
All products returned are subject to a 20% restocking fee.
Please allow 10-15 business days for processing returns.
Products which may not be Returned:
Electrical Equipment and their components may not be returned.
Special Ordered Products (Products which are not sold on the BetaPart.com website.) may not be returned.
Fitment Issues
The customer is responsible for checking the product application, prior to ordering, to verify that the parts selected are appropriate for the customer’s motorcycle.
BetaParts.com will investigate the cause of the fitment problem.
Replacement orders will be shipped only to the address used on the original order.
Lost or Damaged in Shipping
The responsibility of products purchased, on this website, passes to the customer when the merchandise is delivered to the shipping carrier.
BetaParts.com assumes no responsibility for loss or damage of shipment by the shipping carrier.
Refused Packages
Orders that are returned to BetaParts.com as refused by receiver or non-deliverable will be processed as a return, and will be charged a 20% restocking fee.